Highlands Caravan Park Policies

Cancellation Policy

If, for any reason a reservation is cancelled, and notification is provided more than 48 hours prior to arrival, the deposit will be refunded, less a cancellation fee of $40.00. Cancellation within 48 hours of arrival will forfeit the full deposit. No refunds for early departure.



Pet Policy

• All pets are to be approved by management before your stay. Please declare that you are travelling with your pet upon booking your accommodation.
• PETS ARE NOT PERMITTED FOR CABIN BOOKINGS. Pets are allowed in SITES only.
• No more than two (2) pets are allowed per site.
• When you check in, let reception staff know that you have your pet(s) on site. 
• Be sure to keep your pets on leads at your site and whilst walking them around the park.
• All pets are NOT to be taken near the Kids Playground, Camp Kitchen, Jumping Pillow and Pool Area.
• In consideration for other guests, please clean up after your pets and keep them within your control at all times.
• We count on you to prevent your pet from making excessive noise, being disruptive or aggressive to other guests. If your pet is deemed dangerous, harmful or disruptive, park management has sole discretion to find other accommodations. We also reserve the right to contact animal control to have a pet removed.
• If your site requires excessive cleaning, or if damages are incurred as a result of your pet’s actions, we reserve the right to charge for additional services and repairs.
• If at any time you require assistance or have any concerns /queries please contact staff immediately.